Return Policy

Introduction

At Glen England Ministries, we strive to provide high-quality digital products and services. This Return/Refund Policy outlines the terms and conditions for returns and refunds for purchases made on our website. By making a purchase, you agree to the terms outlined in this policy.

Digital Products

  1. Downloadable Books: All sales of downloadable books are final. Due to the nature of digital products, we do not offer refunds or exchanges once the purchase is completed. We encourage you to review the product description and any available samples before making a purchase.
  2. Technical Issues: If you experience any technical issues with downloading or accessing your purchased book, please contact us at [Contact Information]. We will work with you to resolve the issue promptly.

Donations

  1. Non-Refundable Donations: All donations made to [Church Name] are voluntary and non-refundable. We appreciate your generosity and support for our ministry.
  2. Incorrect Donation Amount: If you believe you have made an error in the donation amount, please contact us at [Contact Information] within 24 hours of the transaction. We will review your request and determine if a refund is possible.

Contact Us

If you have any questions or concerns about our return/refund policy, please contact us at gem@glenenglandministries.com. We are committed to addressing your inquiries and resolving any issues promptly.

Changes to This Policy

We may update this Return/Refund Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.